Exchange - refund
Our policy lasts 2 days. If it has been 2 days since you received the item, unfortunately, we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging.

Certain types of goods are exempt from returns. Merchandise such as underwear, socks, and gift cards are non-refundable.

To complete your return, we require a receipt or proof of purchase.

Refund (if any)
Once your item is received and inspected, we will contact you to let you know that we have received your return. We will also notify you of your approval or rejection of your refund.
If you are approved, your refund will be processed and refunded to your original payment method or the payment method we have agreed with you, within a certain number of days. .

Late or missing refund (if any)
If you haven't received your refund, check your bank account first.
Then contact your bank card issuer, it may take some time before your refund is received.
Next, contact your bank. It usually takes a processing time before a refund is received.
If you've done all of this and still haven't received your refund, please contact us at

You will be responsible for paying your own shipping costs for the return of your item. Shipping costs are not refundable.

Discounted items (if any)
Only regular priced items can be refunded, unfortunately discounted items are non-refundable.

Exchange (if any)
We only replace items if they are defective, damaged or you would like to resize. If you need to exchange goods in the above cases, please send us a message via social networking platforms or email us at and send the goods to: ANICCA READY-MADE, 438/1 LE HONG PHONG, PHUONG 1, QUAN 10 HO CHI MINH VN 70000, 0839,900,900

If the item is marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Upon receipt of your return, a gift certificate will be sent to you.

Depending on where you live, the time it takes for the product to get to you may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.